Seller Guidelines
Welcome to FixedZones! Follow these guidelines to become a successful seller.
Best Part: FixedZones charges ZERO commission! You keep 100% of your profits. No hidden fees, no surprises.
1. Getting Started
- Create a seller account with valid ID and phone verification
- Complete your seller profile with business details
- Add a profile photo and business logo (if applicable)
- Specify your district and service areas
2. Creating Quality Listings
Product Photos:
- Use clear, high-quality images (minimum 3 photos)
- Show product from multiple angles
- Use good lighting and plain backgrounds
- Include photos of any defects or wear (for used items)
- No watermarks or promotional text on images
Product Descriptions:
- Provide accurate, detailed descriptions
- Include brand, model, size, color, and specifications
- Mention condition (new/used) clearly
- List any included accessories or warranties
- Be honest about defects or limitations
3. Pricing Guidelines
- Research similar products to set competitive prices
- Be transparent about final pricing (include all costs)
- Clearly state if price is negotiable
- Offer reasonable prices - overpricing hurts your reputation
- Consider offering bundle discounts for multiple purchases
4. Communication Best Practices
- Respond to buyer inquiries within 24 hours
- Be professional, polite, and helpful
- Provide your contact number for serious buyers
- Answer questions honestly and completely
- Don't commit to what you can't deliver
5. Delivery & Pickup
Local Pickup:
- Arrange meetings in safe, public locations
- Be punctual for agreed meeting times
- Bring the exact product shown in photos
- Allow buyer to inspect before payment
Delivery (if offered):
- Clearly state delivery charges and areas covered
- Pack items securely to prevent damage
- Provide tracking information if applicable
- Deliver within promised timeframes
6. Prohibited Items
The following items are strictly prohibited on FixedZones:
- Illegal or stolen goods
- Counterfeit or fake products
- Weapons, explosives, or hazardous materials
- Adult content or services
- Drugs or controlled substances
- Live animals (without proper permits)
- Items that violate intellectual property rights
Violating these rules will result in immediate account suspension.
7. Building Your Reputation
- Provide excellent customer service
- Be honest and transparent in all dealings
- Honor your commitments (price, condition, delivery)
- Request feedback from satisfied buyers
- Respond professionally to complaints
- Keep your listings updated and accurate
8. Account Policies
Acceptable Use:
- One account per seller (no duplicates)
- Use your real name and contact information
- Don't spam or post duplicate listings
- Don't manipulate ratings or reviews
Consequences of Violations:
- First violation: Warning and listing removal
- Repeated violations: Temporary account suspension
- Serious violations: Permanent account ban
9. Tips for Success
- Update your inventory regularly to show active products
- Offer competitive prices for your district
- Be responsive - fast replies = more sales
- Use all 5-10 photo slots for each listing
- Write detailed, keyword-rich descriptions
- Promote your listings on social media
- Offer flexible payment options (UPI, cash, bank transfer)
- Consider offering small discounts for bulk purchases
10. Need Help?
Our support team is here to help you succeed:
Ready to Start Selling?
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